Chut

Use cases

The work you stop doing.

Twelve scenarios every SME owner will recognise, and how Chut runs each one: captured, understood, drafted for your approval, executed in your tools. Pick one and see the whole flow.

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Works inside
  • E-mail
  • WhatsApp
  • Voice
  • Documents
  • Runs on our own AI
  • 100% EU-hosted
  • GDPR by design
  • EU AI Act ready
  • Built in Belgium

The twelve scenarios

Chasing a late invoice

The money is earned, the invoice is out — and the follow-up keeps sliding to “tomorrow”.

  1. Trigger

    Late invoices

  2. Capture

    Chut tracks invoice #2024-117, unpaid past its due date.

  3. Understand

    It checks the history: no reply to the first reminder, this client usually pays after a nudge.

  4. Validate

    A polite reminder in your voice is drafted and shown to you before sending.

  5. Act

    It sends, then escalates on the schedule you control — second reminder, final notice.

  6. Expert sign-off

    Still unpaid? A partner lawyer sends a formal mise en demeure on letterhead.

  7. Done

    Reminders stop depending on you remembering. Escalation stops feeling awkward.

Quotes that go quiet

You sent the quote a week ago. The prospect went silent. Following up is exactly the job that never gets done.

  1. Trigger

    Quiet quotes

  2. Capture

    Chut tracks every quote you send and watches for a response.

  3. Understand

    A week of silence on quote #Q-1187. Time for a gentle nudge.

  4. Validate

    A short follow-up is drafted — friendly, specific, in your tone. You approve or tweak it.

  5. Act

    The follow-up goes out from your email, and the next one is scheduled if silence continues.

  6. Done

    The pipeline stops leaking deals you already did the work for.

Landing a new customer

From first contact to signed contract: quote, follow-ups, contract, e-signature, invoice — every step a manual task.

  1. Trigger

    New customer

  2. Capture

    The prospect enquiry arrives — email, WhatsApp, or a form on your site.

  3. Understand

    Chut pulls in what it knows: previous conversations, your standard rates, relevant context.

  4. Validate

    It drafts the quote in your format. You review and approve.

  5. Act

    Quote sent, follow-ups handled, contract generated and readied for signature, invoice created once it’s signed.

  6. Done

    One approval per step — instead of five tasks you have to carry in your head.

Customer questions, answered same-day

“When can you deliver?” “Can you send the invoice?” Simple questions — that pile up faster than you can type.

  1. Trigger

    Same-day replies

  2. Capture

    The question lands — email or WhatsApp, text or voice note.

  3. Understand

    Chut identifies what’s being asked and looks up the answer: the order, the delivery window, the document.

  4. Validate

    A reply is drafted in your voice, in the customer’s language. You see it before it goes.

  5. Act

    Approved — sent from your own email or WhatsApp, and the follow-up scheduled if one is promised.

  6. Done

    Customers get answers while it still matters, and you stop living in your inbox.

Hiring someone

Contract, DIMONA declaration, mutuelle, work-accident insurance — a paperwork trail where one missed step is a real problem.

  1. Trigger

    Hiring

  2. Capture

    You tell Chut: “We’re hiring Yasmin, starting the 1st.”

  3. Understand

    It knows the trail that follows a Belgian hire — and what your social secretariat needs.

  4. Validate

    The contract draft is prepared for your review.

  5. Expert sign-off

    Your social secretariat validates the contract and files the DIMONA declaration.

  6. Act

    The paperwork trail — mutuelle, insurance, the rest — is prepared and tracked to done.

  7. Done

    The hire starts on day one with the paperwork actually finished.

The VAT deadline

Every quarter, the same scramble: collect the documents, chase what’s missing, get it to the accountant on time.

  1. Trigger

    VAT deadline

  2. Capture

    Chut tracks the quarter’s invoices and receipts as they arrive, all year.

  3. Understand

    Ahead of the deadline it checks what’s missing — that supplier invoice, those two receipts.

  4. Validate

    You see the gap list and approve the chasing messages.

  5. Expert sign-off

    The complete file goes to your accountant for the actual filing — signed off by a professional.

  6. Done

    The deadline becomes a checkpoint, not a crisis.

Documents that file themselves

Supplier invoices, contracts, receipts — landing in your inbox and dying in your downloads folder.

  1. Trigger

    Document filing

  2. Capture

    A PDF arrives — attached to an email, forwarded from your phone, dropped in WhatsApp.

  3. Understand

    Chut reads it: supplier invoice from Van Damme BV, €325.50, due in 30 days.

  4. Validate

    You see where it will be filed and what gets scheduled — approve once.

  5. Act

    Filed in your accounting tool, payment reminder scheduled, searchable forever.

  6. Done

    Every document where it belongs, and no more Sunday “admin afternoons”.

Starting the day with a triaged inbox

Forty new emails. Three matter today. Finding them is the first hour of your morning.

  1. Trigger

    Inbox triage

  2. Capture

    Overnight, Chut reads everything that came in across your channels.

  3. Understand

    It sorts: needs your decision, can be drafted for approval, just filing.

  4. Validate

    You open one queue — the drafts are already waiting, most-urgent first.

  5. Act

    You approve your way through the whole morning in a few minutes.

  6. Done

    Your first hour goes to work that makes money — not to sorting mail.

From voice note to done

You’re on site, hands full. The task is in your head and it needs to happen — later never comes.

  1. Trigger

    Voice notes

  2. Capture

    “Send Pietres a quote for the maintenance visit, around 240 plus the filters.” — one WhatsApp voice note.

  3. Understand

    Chut turns it into a structured task: quote, customer, line items, your rates.

  4. Validate

    The quote is drafted and waiting for your approval when you’re back in the van.

  5. Act

    One tap — created in your accounting tool, sent from your email.

  6. Done

    Work captured the second you think of it — in plain language.

The e-invoice you’re now required to send

Since 1 January 2026, Belgian B2B invoices must travel as structured e-invoices over the Peppol network. Most SMEs found out from their accountant.

  1. Trigger

    Peppol e-invoicing

  2. Capture

    The job is done — time to invoice. Chut has the quote, the customer, the amounts.

  3. Understand

    It builds the invoice in the structured format Peppol requires, with your numbering and VAT treatment.

  4. Validate

    You see the invoice exactly as it will be transmitted. One approval.

  5. Act

    Transmitted through a certified Peppol Access Point, delivery status tracked, archived — and chased if it goes unpaid.

  6. Done

    The mandate becomes a non-event. Invoices go out compliant, tracked, and followed up.

A new supplier you’ve never worked with

Invoice fraud costs Belgian businesses millions every year — a fake supplier, a changed bank account, a company that doesn’t exist.

  1. Trigger

    Supplier check

  2. Capture

    A first invoice from an unknown supplier lands — new name, new account number.

  3. Understand

    Chut checks before you pay: VAT number against the EU register, the Belgian company registry, sanctions lists, and who is legally allowed to sign.

  4. Validate

    You see the verification result next to the payment — clean, or exactly what looks wrong.

  5. Act

    Verified suppliers get paid on schedule. Anything suspicious is blocked and flagged to you first.

  6. Done

    You stop paying on trust alone — every new supplier is checked in seconds, not never.

Someone resigns

The exit paperwork is as heavy as the hire: notice terms, final payslip, vacation pay, the C4 — and the deadlines are legal ones.

  1. Trigger

    Employee exit

  2. Capture

    You tell Chut: “Lars handed in his notice, last day end of the month.”

  3. Understand

    It maps the Belgian exit trail: notice period, final pay elements, vacation-pay settlement, the documents owed.

  4. Validate

    You review the timeline and the drafts — nothing is filed without you seeing it.

  5. Expert sign-off

    Your social secretariat signs off the final payslip, the C4 and the filings — anonymised before review.

  6. Act

    Every document delivered on its legal deadline, the file archived, the checklist closed.

  7. Done

    A clean exit, on time, with a professional’s signature where the law expects one.

Every scenario follows the same four stages — see how the engine works. Anything that needs a professional’s signature is anonymised, then routed to your accountant, lawyer, or social secretariat — how validation works.

Which of these is eating your week?

Book a free workflow audit — about 30 minutes with our team. We map where your time goes and which of these scenarios pays back first.

Book your free workflow audit

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